Skip to Content Skip to Footer
Journal of Public Policy & Marketing | Associa<\/a><a href=https://www.ama.org/"https:////www.ama.org//associate-editors-journal-of-public-policy-marketing///" target=\"_blank\" rel=\"noreferrer noopener\">te Editors<\/a><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing-research-editorial-review-board///">Journal of Public Policy & Marketing | Editorial Review Bo<\/a><a href=https://www.ama.org/"https:////www.ama.org//editorial-review-board-journal-of-public-policy-marketing///" target=\"_blank\" rel=\"noreferrer noopener\">ard<\/a><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->","post_title":"New Editors at the Journal of Public Policy & Marketing","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"new-editors-at-the-journal-of-public-policy-marketing","to_ping":"","pinged":"","post_modified":"2025-10-29 14:57:50","post_modified_gmt":"2025-10-29 19:57:50","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.ama.org\/?p=210199","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":210088,"post_author":"18","post_date":"2025-10-28 14:18:47","post_date_gmt":"2025-10-28 19:18:47","post_content":"<!-- wp:columns -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"66.66%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:66.66%\"><!-- wp:paragraph -->\n<p>The American Marketing Association is pleased to announce that <strong>Raphael Thomadsen, Professor of Marketing at the Olin Business School at Washington University in St. Louis,<\/strong> will serve as the next Editor in Chief of the <em><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing-research///" target=\"_blank\" rel=\"noreferrer noopener\">Journal of Marketing Research<\/a><\/em> (<em>JMR<\/em>), succeeding current Editor in Chief Rebecca Hamilton, whose term ends on June 30, 2026. Thomadsen is currently a department editor (Marketing) at <em>Management Science<\/em>. His research spans a wide range of topics in quantitative marketing, including both theoretical and empirical research. He holds a PhD in Economics from Stanford University. Thomadsen will serve as Editor in Chief from July 1, 2026 to June 30, 2029, and he will be assisted by five Coeditors.<\/p>\n<!-- \/wp:paragraph --><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column {\"width\":\"33.33%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:33.33%\"><!-- wp:image {\"id\":210106,\"sizeSlug\":\"medium\",\"linkDestination\":\"none\",\"align\":\"center\"} -->\n<figure class=\"wp-block-image aligncenter size-medium\"><img src=https://www.ama.org/"https:////www.ama.org//wp-content//uploads//2025//10//Thomadsen_500x500-1_0cfee3.jpg?resize=247,300\%22 alt=\"\" class=\"wp-image-210106\"\/><figcaption class=\"wp-element-caption\">Raphael Thomadsen<br>Washington University in St. Louis<\/figcaption><\/figure>\n<!-- \/wp:image --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:columns -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"66.66%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:66.66%\"><!-- wp:paragraph -->\n<p><strong>Simon Blanchard<\/strong> is the Dean\u2019s Professor and Professor of Marketing at Georgetown University\u2019s McDonough School of Business. His research spans a broad range of consumer behavior and marketing research methods. He is currently an Associate Editor (AE) at <em>JMR<\/em>, and has also served as an AE at <em>Journal of Marketing<\/em>, <em>Journal of Consumer Research<\/em>, and <em>International Journal of Research in Marketing<\/em>.<\/p>\n<!-- \/wp:paragraph --><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column {\"width\":\"33.33%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:33.33%\"><!-- wp:image {\"id\":210100,\"sizeSlug\":\"medium\",\"linkDestination\":\"none\",\"align\":\"center\"} -->\n<figure class=\"wp-block-image aligncenter size-medium\"><img src=https://www.ama.org/"https:////www.ama.org//wp-content//uploads//2025//10//simon.jpg?w=247\%22 alt=\"\" class=\"wp-image-210100\"\/><figcaption class=\"wp-element-caption\">Simon Blanchard<br>Georgetown University<\/figcaption><\/figure>\n<!-- \/wp:image --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:columns -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"66.66%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:66.66%\"><!-- wp:paragraph -->\n<p><strong>Bryan Bollinger<\/strong> is Professor of Marketing and Economic Policy at Dartmouth College\u2019s Tuck School of Business. His interdisciplinary research portfolio aims to understand the causal effects of marketing and policy decisions and the interdependent reactions by consumers and firms. He is currently an AE at <em>JMR<\/em>, and he has also served as an AE at <em>Journal of Marketing<\/em> and <em>Quantitative Marketing and Economics<\/em>.<\/p>\n<!-- \/wp:paragraph --><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column {\"width\":\"33.33%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:33.33%\"><!-- wp:image {\"id\":210101,\"sizeSlug\":\"medium\",\"linkDestination\":\"none\",\"align\":\"center\"} -->\n<figure class=\"wp-block-image aligncenter size-medium\"><img src=https://www.ama.org/"https:////www.ama.org//wp-content//uploads//2025//10//bryan.jpg?w=247\%22 alt=\"\" class=\"wp-image-210101\"\/><figcaption class=\"wp-element-caption\">Bryan Bollinger<br>Dartmouth College<\/figcaption><\/figure>\n<!-- \/wp:image --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:columns -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"66.66%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:66.66%\"><!-- wp:paragraph -->\n<p><strong>Elea McDonnell Feit<\/strong> is Professor of Marketing at Drexel University\u2019s LeBow College of Business. Her research develops data-driven solutions to critical marketing decisions, including measuring ad performance, planning A\/B tests, and designing new products. She is currently an AE at <em>JMR<\/em>, and she has also served as an AE at <em>Management Science<\/em> and <em>Marketing Science<\/em>.<\/p>\n<!-- \/wp:paragraph --><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column {\"width\":\"33.33%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:33.33%\"><!-- wp:image {\"id\":210123,\"sizeSlug\":\"medium\",\"linkDestination\":\"none\",\"align\":\"center\"} -->\n<figure class=\"wp-block-image aligncenter size-medium\"><img src=https://www.ama.org/"https:////www.ama.org//wp-content//uploads//2025//10//elea_cba69b.jpg?resize=247,300\%22 alt=\"\" class=\"wp-image-210123\"\/><figcaption class=\"wp-element-caption\">Elea McDonnell Feit<br>Drexel University<\/figcaption><\/figure>\n<!-- \/wp:image --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:columns -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"66.66%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:66.66%\"><!-- wp:paragraph -->\n<p><strong>Katrijn Gielens<\/strong> is Professor of Marketing at Tilburg University\u2019s School of Economics and Management. Her research bridges marketing strategy, retailing, and quantitative modeling to uncover how firms create and sustain advantage through branding, channel design, and retail innovation. She has served as Editor in Chief of the <em>Journal of Retailing <\/em>and as an AE at <em>Journal of Marketing<\/em>.<\/p>\n<!-- \/wp:paragraph --><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column {\"width\":\"33.33%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:33.33%\"><!-- wp:image {\"id\":210124,\"sizeSlug\":\"medium\",\"linkDestination\":\"none\",\"align\":\"center\"} -->\n<figure class=\"wp-block-image aligncenter size-medium\"><img src=https://www.ama.org/"https:////www.ama.org//wp-content//uploads//2025//10//csm_Katrjin_Gielsen_5c49ae1e27.jpg?resize=247,300\%22 alt=\"\" class=\"wp-image-210124\"\/><figcaption class=\"wp-element-caption\">Katrijn Gielens<br>Tilburg University<\/figcaption><\/figure>\n<!-- \/wp:image --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:columns -->\n<div class=\"wp-block-columns\"><!-- wp:column {\"width\":\"66.66%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:66.66%\"><!-- wp:paragraph -->\n<p><strong>Manoj Thomas<\/strong> is the Sabanci Professor of Management and Marketing and Associate Dean on NYC Initiatives at Cornell University\u2019s SC Johnson College of Business. A behavioral scientist, he conducts experiments to understand how human psychology and marketing actions shape perceptions of economic value. He has served as an AE at <em>JMR<\/em>, <em>Journal of Consumer Research<\/em>, and <em>Journal of Consumer Psychology<\/em>.<\/p>\n<!-- \/wp:paragraph --><\/div>\n<!-- \/wp:column -->\n\n<!-- wp:column {\"width\":\"33.33%\"} -->\n<div class=\"wp-block-column\" style=\"flex-basis:33.33%\"><!-- wp:image {\"id\":210125,\"sizeSlug\":\"medium\",\"linkDestination\":\"none\",\"align\":\"center\"} -->\n<figure class=\"wp-block-image aligncenter size-medium\"><img src=https://www.ama.org/"https:////www.ama.org//wp-content//uploads//2025//10//Thomas_Manoj_mkt27_DONE_046b6b.jpg?resize=247,300\%22 alt=\"\" class=\"wp-image-210125\"\/><figcaption class=\"wp-element-caption\">Manoj Thomas<br>Cornell University<\/figcaption><\/figure>\n<!-- \/wp:image --><\/div>\n<!-- \/wp:column --><\/div>\n<!-- \/wp:columns -->\n\n<!-- wp:paragraph -->\n<p>The new editorial team will begin processing new manuscripts on <strong>April 1, 2026<\/strong>. The current editorial team (<a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing-research-editors///">Hamilton, Gordon, Iyengar, Tuli, and Winterich<\/a>) will continue to handle all revisions until the end of the review process for these papers.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>-<em>JMR <\/em>Editor Selection Committee (Roland Rust [chair], Rajdeep Grewal, Amber Epp, Jeff Inman, Anja Lambrecht, Renana Peres, Steve Shugan, and Marilyn Stone)<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing-research-associate-editors///">Journal of Marketing Research | Associate Editors<\/a><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing-research-editorial-review-board///">Journal of Marketing Research | Editorial Review Board<\/a><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->","post_title":"Journal of Marketing Research Welcomes New Editorial Team for 2026\u20132029","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"journal-of-marketing-research-welcomes-new-editorial-team-for-2026-2029","to_ping":"","pinged":"","post_modified":"2025-10-28 14:18:50","post_modified_gmt":"2025-10-28 19:18:50","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.ama.org\/?p=210088","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":209091,"post_author":"221814","post_date":"2025-10-21 11:40:38","post_date_gmt":"2025-10-21 16:40:38","post_content":"<!-- wp:paragraph -->\n<p>Social media has transformed how brands interact with consumers, making platforms like Instagram and Facebook critical for advertising success. As businesses invest billions into social ads, understanding how users engage with these ads is more important than ever. But how do social signals such as likes influence user behavior?<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A <a href=https://www.ama.org/"https:////doi.org//10.1177//00222429241307608/" target=\"_blank\" rel=\"noreferrer noopener\">new <em>Journal of Marketing<\/em> study<\/a> finds that the first like on a social ad has a profound impact, significantly boosting both clicks and likes. However, as the number of likes increases, their influence on clicks diminishes. The research reveals two key forms of social influence at play: normative and informational. Normative influence encourages users to conform to social norms, leading them to like an ad simply because others have done so. Informational influence, on the other hand, drives meaningful actions like clicking on an ad when users perceive it as credible or relevant.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This dual effect of likes provides critical insights for marketers and platforms aiming to optimize ad performance and user engagement.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-key-findings-how-likes-shape-user-behavior\"><strong>Key Findings: How Likes Shape User Behavior<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><strong>Initial Likes Are Critical:<\/strong> The first like on an ad acts as a powerful social cue, boosting both clicks and likes. It serves as a signal of credibility, encouraging users to engage with the content.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><strong>Normative vs. Informational Influence:<\/strong> While the first like generates both normative and informational influence, additional likes primarily encourage conformity rather than meaningful engagement. This results in more users liking the ad but fewer clicking through to learn more.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><strong>Plateau in Engagement:<\/strong> As the number of likes grows, their ability to drive clicks diminishes. This suggests that showing too many likes can dilute their informational value, leading to a plateau in meaningful engagement.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>The first like is a critical moment for engagement. It signals to users that the content is worth their attention, encouraging both likes and clicks. However, as likes accumulate, their role shifts. Instead of driving deeper interactions, they primarily serve to reinforce conformity, leading users to simply like the ad without taking further action.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-practical-insights-for-marketers\"><strong>Practical Insights for Marketers<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>For marketers, these findings offer actionable strategies to enhance the effectiveness of social media ad campaigns:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\n<li><strong>Optimize for Click-Through Campaigns:<\/strong> Campaigns designed to drive clicks should display only a few likes to preserve the informational value of the first like. This strategy helps maintain the ad\u2019s perceived credibility, encouraging users to take action.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><strong>Boost Brand Awareness:<\/strong> For campaigns focused on building brand awareness, showing higher like counts can leverage normative influence to make the ad appear more popular and widely accepted. This approach enhances brand perception and visibility.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li><strong>Tailor Social Cues to Campaign Goals:<\/strong> Marketers should carefully consider the type of engagement they aim to achieve. Balancing normative and informational influences can help design campaigns that maximize both likes and clicks.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>By aligning the visibility of likes with campaign objectives, brands can optimize their return on investment.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-implications-for-social-media-platforms\"><strong>Implications for Social Media Platforms<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The study also has significant implications for social media platforms. Platforms like Instagram and Facebook continuously experiment with the visibility of likes, as seen in Instagram\u2019s recent tests on hiding like counts. These decisions impact user behavior and advertiser outcomes, making it critical for platforms to strike the right balance.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Platforms can use these insights to refine how they display likes in ads. For click-through campaigns, limiting the visibility of likes can preserve the informational value of the first like, driving deeper engagement. For awareness campaigns, showing higher like counts can enhance normative influence, boosting surface-level engagement and brand visibility.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Platforms must consider how their design choices influence both user behavior and advertiser performance.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-challenges-and-considerations\"><strong>Challenges and Considerations<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>While likes are a powerful tool for driving engagement, their effects are not universal. Campaigns that rely too heavily on normative influence may fail to drive meaningful actions like clicks or purchases. Similarly, campaigns that prioritize clicks without considering the role of social cues risk missing opportunities to build brand awareness.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Another challenge lies in balancing authenticity with strategy. Overemphasizing likes as a metric of success can lead to inauthentic interactions, where users engage with content superficially rather than meaningfully. Platforms and marketers must work together to ensure that social cues are used in ways that enhance user experience and drive real value.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-a-vision-for-the-future-of-social-advertising\"><strong>A Vision for the Future of Social Advertising<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This study offers a framework for leveraging likes as a tool for both engagement and action. By recognizing the dual role of likes, marketers and platforms can design campaigns that deliver better results for advertisers while maintaining user trust.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In a world where attention is increasingly scarce, the ability to understand and harness the dynamics of social influence offers a competitive edge. Whether the goal is to drive clicks, increase likes, or boost brand awareness, leveraging the power of social cues is key to creating impactful campaigns.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:ama\/call-to-action {\"requires_login\":\"1\",\"new_target\":\"1\",\"cta_title\":\"Read the Full Study for Complete Details\",\"cta_button_label\":\"Get the Full Study\",\"cta_button_link\":\"https:\/\/doi.org\/10.1177\/00222429241307608\",\"className\":\"is-style-default\"} \/-->\n\n<!-- wp:paragraph -->\n<p><strong>Source:<\/strong> Song Lin and Shan Huang, \u201c<a href=https://www.ama.org/"https:////doi.org//10.1177//00222429241307608/" target=\"_blank\" rel=\"noreferrer noopener\">Do More \u2018Likes\u2019 Lead to More Clicks? Evidence from a Field Experiment on Social Advertising<\/a>,\u201d <em><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing///" target=\"_blank\" rel=\"noreferrer noopener\">Journal of Marketing<\/a><\/em>, 89 (5), 88\u2013110.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Go to the <em><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing///" target=\"_blank\" rel=\"noreferrer noopener\">Journal of Marketing<\/a><\/em><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:block {\"ref\":89390} \/-->\n\n<!-- wp:acf\/ama-curated-posts {\"name\":\"acf\/ama-curated-posts\",\"data\":{\"title\":\"Related Articles\",\"_title\":\"field_5cf4b10fc4ef3\",\"picks\":[\"195368\",\"159413\",\"151890\"],\"_picks\":\"field_5cf4b131c4ef4\",\"columns\":\"1\",\"_columns\":\"field_5d65283c9b4d2\"},\"mode\":\"edit\"} \/-->","post_title":"Do More Likes Lead to More Clicks? Evidence from a Social Advertising Field Experiment","post_excerpt":"A Journal of Marketing study finds that the first like on an ad has a powerful influence, but as more likes accumulate, their impact on clicks diminishes. Here's what this means for marketers.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"do-more-likes-lead-to-more-clicks-evidence-from-a-social-advertising-field-experiment","to_ping":"","pinged":"","post_modified":"2025-10-21 11:46:19","post_modified_gmt":"2025-10-21 16:46:19","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.ama.org\/?p=209091","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":208399,"post_author":"221465","post_date":"2025-10-15 10:21:56","post_date_gmt":"2025-10-15 15:21:56","post_content":"<!-- wp:block {\"ref\":57903} \/-->\n\n<!-- wp:paragraph -->\n<p>Shared product consumption is becoming increasingly popular, with examples including communal amenities in hotels and the use of hand sanitizer in restaurants. This approach can help firms reduce costs, and in some cases, it aligns with sustainability policies. However, essential questions remain: How do consumers feel when using shared products, and does it matter with whom the product is shared?<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A <a href=https://www.ama.org/"https:////doi.org//10.1177//00222437231181137/" target=\"_blank\" rel=\"noreferrer noopener\"><em>Journal of Marketing Research<\/em> study<\/a> explores shared product consumption from the consumer\u2019s perspective. The research examines how sharing a product with distant others (sharing-out), compared to sharing with close others (sharing-in) or not sharing, influences consumers\u2019 perceived product efficacy. Using a variety of products (hand sanitizer, shampoo, and a plant growth product), the authors consistently show that in the sharing-out condition, consumers perceived lower product efficacy and used more of the product compared to the sharing-in or no-sharing conditions. This adverse effect of sharing out is driven by a reduced sense of identification with the product in these contexts. However, the strength of the sharing-out effect on perceived product efficacy is not uniform across all consumers. The authors show that the adverse impact of sharing out is attenuated for consumers with low (vs. high) self\u2013brand connection, as these consumers are less likely to use the self as a reference point when evaluating the product.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-striking-the-right-balance-in-shared-consumption\">Striking the Right Balance in Shared Consumption<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This research highlights a significant challenge in hospitality, restaurant, and related industries as the use of shared products becomes increasingly popular and, in some cases, mandated by policy. Although shared products have clear benefits, they also risk undermining consumers\u2019 perceptions of product efficacy, leading to overconsumption and potentially diminishing the customer experience. How can firms strike the right balance?\u00a0<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>According to the study, strengthening the customer\u2013brand connection and fostering a sense of \u201cin-group\u201d belonging can help. For instance, to encourage acceptance of shared pump bottles for shampoo or body wash, Marriott Hotels could highlight the sense of community built through its Bonvoy membership program, echoing the inclusive spirit of Olive Garden\u2019s former tagline, \u201cWhen you\u2019re here, you\u2019re family.\u201d Similarly, marketers can cultivate perceptions of in-group membership and closeness\u2014whether rooted in geographic location, community, or workplace\u2014so that sharing feels less like \u201csharing out\u201d with strangers and more like \u201csharing in\u201d with trusted others.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph {\"align\":\"center\",\"backgroundColor\":\"grey-100\",\"fontSize\":\"medium\"} -->\n<p class=\"has-text-align-center has-grey-100-background-color has-background has-medium-font-size\"><br><strong>We were honored to have a chance to contact the authors to learn more about their study and gain additional insights.<\/strong><br><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>Q: What motivated you to study how sharing products with strangers affects consumers\u2019 perceptions of product efficacy? Why did this question feel important to explore in light of current industry practices or trends?<\/em><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A: Several of the coauthors on the paper had worked together before on projects related to product efficacy and so were familiar with the literature. And, as happens when you are immersed in a domain, you begin to process phenomena around you through that lens. We had all started noticing a proliferation of shareable toiletries in hotel rooms, and then, of course, the shared hand sanitizer stations that seemingly sprang up overnight during COVID. We began brainstorming about these shared consumption experiences and how they might differ from experiences with individual containers of the same products.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>Q: Were there any surprising findings about which consumers were most affected by sharing out? For example, did loyal or brand-connected customers respond differently from casual users?<\/em><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A: We found that the negative effect of sharing with strangers on perceived efficacy is more pronounced for consumers with high self\u2013brand connection, which is consistent with our theorizing. What we were surprised by was the extent of the heterogeneity in responses among the 77 managers surveyed. Almost all of them believed that the decision to offer a shared product was essential and would impact customers, but beyond that, they had no clear consensus on how it would affect customers. This reinforced our decision to tackle this research question.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>Q: Do you believe these effects might extend beyond toiletries or hand sanitizers to other shared products (e.g., rental equipment, coworking tools)? How might businesses in those categories address similar challenges?<\/em><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A: The focus of the work is on judgment of product efficacy. We test the theory in categories, like pain relievers and hand sanitizers, that are used specifically for their efficacious outcomes. There is already extensive literature on the sharing of other \u201cnon-efficacy\u201d products, like rental cars, that shows that these products suffer from the potential contagion or disgust that arises from shared touch. By contrast, in our work, there is not necessarily a shared touch component, and therefore, the underlying process is entirely different. We do think that there is room for future work to extend our theory to other consumer contexts that lead to reduced product identification and lower efficacy. That would be a nice contribution to the literature. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>Q: Your research suggests that shared product usage may lower perceived efficacy, potentially leading to overuse and declining brand loyalty. At the same time, providing single-use products (like toiletries in hotels) raises sustainability concerns. What advice would you offer hospitality businesses trying to balance guest experience with environmental goals?<\/em><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A: It is crucial for companies to think of the environmental impact of their policies and products. Companies should consider investing in technologies and using materials that are consistent with both societal and environmental goals and individual customer experience. For example, most restaurants now only offer compostable paper straws in place of plastic ones.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>Q: Do digital or virtual product-sharing experiences (e.g., co-watching, app demos) show similar psychological effects?<\/em><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A: We focused our investigation on physical goods; however, it would be interesting for future research to explore whether the same effect holds for digital or virtual experiences.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>Q: How can brands apply your findings in designing product sampling or trial experiences? For example, in stores like Sephora, where trial products are typically shared, what should marketers consider to preserve or enhance perceived product efficacy?<\/em><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>A: To address the negative effects of sharing, businesses might consider strengthening social bonds among users. For stores like Sephora, this could be achieved by organizing community events or by adopting messaging that fosters a sense of belonging, such as Olive Garden\u2019s tagline: \u201cWe\u2019re all family here.\"<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Source:<\/strong> Lama Lteif, Lauren Block, Thomas Kramer, and Mahima Hada (2024), \"<a href=https://www.ama.org/"https:////doi.org//10.1177//00222437231181137/" target=\"_blank\" rel=\"noreferrer noopener\">The Influence of Shared Consumption on Product Efficacy Perceptions: The Detrimental Effect of Sharing with Strangers<\/a>,\" <em><em><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing-research///" target=\"_blank\" rel=\"noreferrer noopener\">Journal of Marketing Research<\/a><\/em><\/em>, 61 (3), 536\u201351. doi:<a href=https://www.ama.org/"https:////doi.org//10.1177//00222437231181137/" target=\"_blank\" rel=\"noreferrer noopener\">10.1177\/00222437231181137<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:ama\/call-to-action {\"requires_login\":\"1\",\"new_target\":\"1\",\"cta_title\":\"Read the Full Study for Complete Details\",\"cta_button_label\":\"Get the Full Study\",\"cta_button_link\":\"https:\/\/doi.org\/10.1177\/00222437231181137\",\"className\":\"is-style-default\"} \/-->\n\n<!-- wp:paragraph -->\n<p>Go to the\u00a0<em><a href=https://www.ama.org/"https:////www.ama.org//journal-of-marketing-research///" target=\"_blank\" rel=\"noreferrer noopener\">Journal of Marketing Research<\/a><\/em><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:acf\/ama-curated-posts {\"name\":\"acf\/ama-curated-posts\",\"data\":{\"title\":\"Related Articles\",\"_title\":\"field_5cf4b10fc4ef3\",\"picks\":[\"89098\",\"194542\",\"127867\"],\"_picks\":\"field_5cf4b131c4ef4\",\"columns\":\"1\",\"_columns\":\"field_5d65283c9b4d2\"},\"mode\":\"edit\"} \/-->","post_title":"Sharing Makes Us Wasteful: How Shared Products Drive Overuse\u2014And What Businesses Can Do","post_excerpt":"A Journal of Marketing Research study shows how consumers perceive shared products like communal hand sanitizer as less effective, leading them to use more\u2014especially when sharing with strangers rather than close others.","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"sharing-makes-us-wasteful-how-shared-products-drive-overuse-and-what-businesses-can-do","to_ping":"","pinged":"","post_modified":"2025-10-15 10:21:59","post_modified_gmt":"2025-10-15 15:21:59","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.ama.org\/?p=208399","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":208211,"post_author":"21","post_date":"2025-10-09 15:33:20","post_date_gmt":"2025-10-09 20:33:20","post_content":"<!-- wp:heading {\"level\":4} -->\n<h4 class=\"wp-block-heading\" id=\"h-guest-editors-pervez-ghauri-destan-kandemir-birgit-hagen-and-aysegul-ozsomer\">Guest Editors: Pervez Ghauri, Destan Kandemir, Birgit Hagen, and Ayseg\u00fcl \u00d6zsomer<\/h4>\n<!-- \/wp:heading -->\n\n<!-- wp:heading {\"level\":4} -->\n<h4 class=\"wp-block-heading\" id=\"h-submission-window-april-1-june-30-2026\">Submission Window: April 1<strong>\u2013<\/strong>June 30, 2026<\/h4>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Global markets are increasingly characterized by volatility, political conflict, and institutional frictions. In this environment, firms frequently face not only the challenge of entering new international markets but also the necessity of exiting, reentering, or reshaping their global strategies. Despite the growing frequency of these dynamics, our theoretical and empirical understanding of the marketing drivers, processes, strategies, and consequences of deinternationalization and reinternationalization remains limited.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Extant research has recognized that cycles of deinternationalization (often triggered by international conflicts and related sanctions) and reinternationalization (including the pressures for reshoring) are becoming increasingly salient. Yet, the drivers and outcomes of these processes remain underexplored and deserve further investigation (Berry 2013; Fang et al. 2025; Kafouros et al. 2022; Meyer et al. 2023). Specifically, findings on how economic and political differences influence foreign divestment remain equivocal, underscoring the need for more contextualized insights into their interrelationship (Nguyen et al. 2022).<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In this context, while entry modes in international markets have received considerable scholarly attention, firms\u2019 exit from foreign markets remain comparatively underexplored (Sousa and Tan 2015). Existing studies have examined exit decisions at the firm, subsidiary\/parent, industry, and country levels (for a review, see Tan and Sousa [2020] and Da Foneseca and Da Rocha [2023]). For instance, Yayla et al. (2018) studied the impact of market orientation, relational capital, and internationalization speed on market exit and reentry decisions in turbulent target markets and concluded that relational capital specific to host countries negatively affects market exit decisions under political conflict. Tan and Sousa (2019) connected exit decisions to innovation research, showing that innovation capability moderates the relationship between performance and exit. Meanwhile, Watson et al. (2018) emphasized the role of digital technologies in shaping foreign market entry modes, highlighting a parallel need to explore how digitalization influences foreign market exits\u2014including exit from online internationalization.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The frequency and scale of the foreign market entry, reentry, and exit decisions have grown significantly in the past two decades. Institutional differences and political frictions between developed and emerging economies are often cited as root causes (e.g., Nguyen et al. 2022; Niu and Wang 2024). Moreover, drivers, processes, and outcomes of exit and reentry vary substantially across large resource-rich firms, small and medium-sized enterprises (SMEs), and born globals (Da Fonseca and Da Rocha 2023), emphasizing the importance of internal firm context. As a result, both executives and scholars face the daunting challenge of developing the marketing knowledge and capabilities necessary to manage foreign market entry, reentry, and exit decisions successfully.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>From an international marketing perspective, marketing strategy and capabilities are central to understanding de- and reinternationalization. Jafari-Sadeghi et al. (2023) identified that the lack of marketing capabilities\u2014such as inadequate interpretation of market signals, misfit between products and markets, and insufficient adaptation\u2014as the primary internal drivers of reduced internationalization among SMEs. Other factors include mismatches in marketing\/digital channels (e.g. platform and promotional cost, visibility issues) and challenges in customer acquisition, which often determine whether internationalization falters or regains momentum through recalibration (Crick et al, 2020; Jean et al. 2025; Vissak and Francioni 2013).<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Therefore, the primary aim of this special issue is to stimulate research on how underlying concepts and methodologies in international marketing\u2014alongside insights from related fields such as international business, strategy, and entrepreneurship\u2014can advance our understanding of marketing capabilities, strategies, and their outcomes at the customer and\/or firm (subsidiary\/headquarters) level in the context of foreign market entry, reentry, and exit.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-potential-topics-of-interest\"><strong>Potential Topics of Interest<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We encourage both conceptual and empirical contributions that address, but are not limited to, the following themes pertaining to foreign market entry, reentry, and exit in international markets:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list {\"ordered\":true,\"start\":1} -->\n<ol start=\"1\" class=\"wp-block-list\"><!-- wp:list-item -->\n<li>Interrelationships between international, multinational, global, and transnational marketing strategies and foreign market entry, reentry, and exit modes.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Impact of marketing capabilities and strategies on organizational performance during foreign market entry, reentry, and exit.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Value creation and value capture factors shaping marketing strategies in foreign market entry, reentry, and exit modes.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Marketing communication and advertising in shaping firms\u2019 foreign market entry, reentry, and exit decisions.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Consumer and customer responses to market entry, reentry, and exit decisions.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Marketing performance appraisal and feedback systems in foreign market entry, reentry, and exit decisions.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Effects of national and organizational culture differences on marketing capabilities and strategies in foreign market entry, reentry, and exit.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Influence of technology (e.g., AI, digitalization) on marketing capabilities and strategies in foreign market entry, reentry, and exit.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Interrelationships between strategic agility, ambidexterity, and marketing capabilities and strategies in foreign market entry, reentry, and exit.  <\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Role of diversity (e.g., gender, board composition, language) in shaping marketing capabilities and strategies in foreign market entry, reentry, and exit.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Impact of innovation capability on marketing strategies and outcomes in foreign market entry, reentry, and exit decisions.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Effects of de- and reinternationalization on different aspects of firm performance, considering strategic\/proactive, forced, or mimetic behavior.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Internal changes in micro foundations and organizational transformation associated with reinternationalization.<\/li>\n<!-- \/wp:list-item --><\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>This special issue seeks to advance knowledge on the aforementioned issues and beyond. We welcome submissions from diverse theoretical and empirical perspectives. Papers should not only contribute new evidence but also engage critically with existing assumptions and accumulated knowledge. We encourage thought-provoking contributions that challenge prevailing views and offer fresh, even counterintuitive, perspectives on foreign market entry, reentry, and exit strategies.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-submission-guidelines\">Submission Guidelines<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Submissions should follow <a href=https://www.ama.org/"https:////journals.sagepub.com//author-instructions//JIG/" target=\"_blank\" rel=\"noreferrer noopener\"><em>JIM<\/em>\u2019s manuscript format guidelines<\/a>. All manuscripts will be reviewed as a cohort for this special issue of the <em>Journal of International Marketing<\/em>. Submissions will undergo the journal\u2019s double-anonymized review process and adhere to established norms and procedures. Manuscripts must be submitted via the journal\u2019s <a href=https://www.ama.org/"https:////mc.manuscriptcentral.com//ama_jim/">ScholarOne site<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For questions regarding this special issue, please contact the lead guest coeditors: Pervez Ghauri (<a href=https://www.ama.org/topics/academic/page/2/\"mailto:p.ghauri@bham.ac.uk\">p.ghauri@bham.ac.uk) and Destan Kandemir (<a href=https://www.ama.org/topics/academic/page/2/\"mailto:dkandemir@gsu.edu\">dkandemir@gsu.edu)./n

Academic Resources and Community

The American Marketing Association is built on a foundation of credible, peer-reviewed scholarly research. The AMA Academic Community nurtures new ideas, fosters collaborative relationships, and advances the field of marketing by engaging scholars across the discipline who are interested in answering big problems.

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.